Privacy Policy
Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact our support team. This includes: • Name, email address, and phone number • Delivery address and billing information • Payment details (processed securely via Razorpay, we do not store card numbers) • Device information and browsing data for analytics
How We Use Your Information
We use the information we collect to: • Process and fulfill your orders • Send order confirmations, shipping updates, and receipts • Respond to your questions and provide customer support • Send promotional communications (you can opt out at any time) • Improve our products, services, and website experience • Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Courier partners (BlueDart, Delhivery) for order delivery • Payment processors (Razorpay) for transaction processing • Analytics providers (Google Analytics) in anonymized form • Legal authorities when required by law
Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. We regularly review and update our security practices to maintain appropriate protections.
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.
Your Rights
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate data • Request deletion of your personal data (subject to legal requirements) • Opt out of marketing communications at any time • Lodge a complaint with the relevant data protection authority
Contact Us
For privacy-related queries or to exercise your rights, contact us at Email: support@ridlin.com, Address: Ridlin Technologies Pvt. Ltd., Mumbai, Maharashtra, India.