Shipping Policy

At Ridlin, we are committed to delivering your orders quickly, safely, and efficiently. We partner with trusted logistics and courier partners to ensure that your products reach you on time and in perfect condition.

Shipping Coverage

We currently deliver to all major cities and towns across India.

For international orders, please contact us at support@ridlin.com to confirm availability and applicable shipping charges.

Delivery Timelines

  • Standard Delivery (India): 3 – 7 business days after order confirmation.
  • Remote or Rural Areas: 7 – 12 business days.
  • International Delivery: 10 – 20 business days (depending on destination).

Please note that delivery timelines may vary due to factors beyond our control such as courier delays, weather conditions, or regulatory checks.

Order Processing

  • Orders are processed within 24-48 hours after payment confirmation.
  • Once your order is shipped, you will receive a shipping confirmation email with your tracking ID and courier details.
  • You can track your order status using the tracking link provided.

Shipping Charges

  • Free Shipping is available on all prepaid orders across India.
  • For Cash on Delivery (COD) orders, a nominal handling fee may apply.
  • International Shipping Charges will be calculated at checkout based on location and product weight.

Delayed or Lost Shipments

In rare cases where your order is delayed or lost in transit, please reach out to us at support@ridlin.com. Our team will coordinate with the courier partner to resolve the issue or initiate a replacement/refund as applicable.

Damaged Packages

If you receive a package that appears tampered with or damaged:

  • Please do not accept the delivery and inform the courier immediately.
  • Report the issue to support@ridlin.com within 24 hours with photos or video evidence.

We will ensure prompt assistance and resolution.

International Duties & Taxes

For international deliveries, customs duties, import taxes, and clearance fees (if any) are the responsibility of the customer.

These charges may vary depending on the destination country.